This workbook emphasizes Do-It-Yourself examples and steps to take in implementing the techniques of highly effective teams Chapters are structured for ease of organization, reference and access Each chapter begins with explanations of a technique and why the technique is critical for team success Following the explanations are real-time озлып examples of each technique These are not fictitious or edited examples These examples have been drawn from the files of successful service, manufacturing and hospital teams Step-by-step processes for implementing each technique with associated worksheets follow the examples.  Антонин ПетровичISBN 0964666804.